A Family-Centered Approach

Elite in Name and Expertise

Termite & Pest Services is a family-owned pest management company recognized as one of the premier pest control experts in the industry. From our base in the Hills District, we cater to a wide clientele, specializing in treating various household pests, including termites. Our qualifications extend to servicing diverse sectors, encompassing commercial, industrial, healthcare, and food industries. Disenchanted with the lackluster service and profit-centric policies of larger firms, we established our company with an unwavering commitment to excellence and client satisfaction.


Proudly among the most experienced companies nationwide, our team is led by Gary Stephenson, our esteemed Technical/Operations Manager, renowned as one of the country’s leading pest control experts. Our customers come first, and we approach our work with meticulous care to ensure they receive unparalleled service. We’re so confident in our abilities that we offer a guarantee of customer satisfaction.

Our Promises to You:

Professional Quality Assurance
Prioritization of Safety
12-Month Warranty

Every member of our team is fully trained and certified, dedicated to thoroughness and transparency throughout every stage of the process.

Book Your Inspection Today!

Arrange Your Inspection Now and Receive a Complimentary Estimate

Our Pest Control Specialists

Guided by our company ethos and mission, our leaders uphold our principles, ensuring that we adhere to our values and consistently deliver top-notch service on every occasion.

Frequently Asked Questions

Are the Chemicals Used by Termite & Pest Services Safe for Us?

Termite & Pest Services prioritizes the use of products, methods, and technologies that are safe for humans, pets, other non-target species, and the environment. While maintaining safety, we remain committed to delivering effective results with our treatments.

The chemical products utilized by Termite & Pest Services are commonly known as 'new generation chemistries.' These have undergone extensive research and development by reputable organizations to create products with extremely low toxicity levels, ensuring they are both safe and effective, which are highly desirable outcomes.

All chemical products employed by Termite & Pest Services are approved and registered by the Australian Pesticides & Veterinary Medicines Authority for usage in and around domestic properties, food processing facilities, healthcare and aged care facilities, hospitality establishments, pharmaceutical sites, and other 'sensitive' locations.

How Long Will the Effects of the Chemicals Last?

Predicting the duration of chemical effectiveness is highly challenging. Various factors contribute to the breakdown of insecticides post-application, including the composition of the formulation matrices, chemistry of the active constituent molecules, and manufacturing techniques.

External factors such as oxidization, temperature fluctuations, exposure to ultraviolet light, relative humidity, surface moisture, pH levels of surfaces (alkalinity tends to break down pesticides, e.g., concrete, tiles, timber, metal), and natural occurring microbes in the soil also play significant roles in chemical degradation.

Additionally, the variety of solvents and cleaning agents used during regular cleaning and sanitation activities by property owners can further affect chemical longevity, posing environmental concerns of their own.

Given these complexities, the longevity of pesticide residues can vary considerably. Hence, there's a necessity for regular, scheduled maintenance pest management programs, particularly in commercial and industrial facilities.

An analogy can be drawn to car maintenance: Just as washing a car with a premium carwash product doesn't keep it clean forever, the effectiveness of detergents and insecticides diminishes over time.

The primary goal of any pest service is to eliminate existing pests and leave residual effects to address potential pest activity in the near future, typically measured in months rather than years.

It's crucial to note that most individuals would express concern if the chemicals used in their homes were potent enough to continue killing pests 12 months after application.

Are the Chemicals Harmful to the Environment?

Our selected formulations are deliberately crafted to degrade over time, minimizing the risk of accumulation and harm to our delicate ecosystems.

What About Non-Pest Species?

Our chosen formulations are intentionally designed to degrade gradually, thus mitigating any potential for accumulation and adverse effects on non-target species within our sensitive ecosystems.

What's the Timeframe for a Product to Achieve Insect Mortality?

Once again, numerous factors contribute to determining this timeframe. Aside from the factors affecting formulation breakdown mentioned earlier, one must also consider the specific pest species, its lifecycle stage targeted, type of formulation used (e.g., emulsifiable concentrate, suspension concentrate, dust, gel bait), and the pesticide group (e.g., synthetic pyrethroid, carbamate, chloronicotinyl, phenylpyrozole, oxydiazones, pyrroles, etc.).

Additionally, the mode of action of the active molecule and potential routes of entry into the insect's body (e.g., through the cuticle, spiracles, orally, or a combination of these) play crucial roles.

Lastly, insect resistance is a significant consideration. Different formulations and active ingredients have varying effects on pest populations, potentially leading to resistance or tolerance development within certain insects or strains, akin to the diverse responses humans may have to different medications.

What Are the Advantages of Regular Pest Services?

Regular pest services offer a compounding effect by consistently minimizing pest activity over time.

This proactive approach helps mitigate the risk of minor pest intrusions escalating into major infestations, thereby safeguarding the health and safety of residents, staff, or patrons, as well as preserving the structural integrity of homes or buildings.

What Can I Anticipate from My Pest Control Service?

Expectations can vary, especially with services like Cockroach control, which are intricate processes. It's not as straightforward as fixing a leaky tap or replacing a light bulb; we're dealing with resilient, living organisms that are adept at survival.

Locating all breeding and harborage sites for cockroaches may not be feasible, so indirect eradication through baiting might be necessary, albeit a slower process.

Achieving complete freedom from pests is akin to living in a meticulously controlled environment, which is practically impossible given insects' ability to infiltrate spaces. While our services aim for comprehensive pest management, complete eradication is unattainable.

It's reasonable not to expect immediate freedom from cockroaches after the service. Pest management is a process, and it's advisable to allow about 21 days for the treatment to fully take effect.

What Is Our Service Policy?

Our primary goal is to maintain minimal or zero pest activity while prioritizing the health and safety of people, animals, and the environment. Each South Coast Termite & Pest Services service is tailored to address specific pest issues in individual situations, ensuring client satisfaction.

We encourage open communication with our clients, inviting them to voice any dissatisfaction with our service so that we can promptly address and resolve any concerns.

It's important to note that effective pest control is complemented by regular and thorough housekeeping and cleaning practices. Maintaining a high standard of sanitation and hygiene is crucial, and the cooperation of all parties involved is essential.